A secure, AI-powered knowledge sharing and support team automation platform, Capacity empowers teams with instant access to all the knowledge they need to get the job done. Capacity connects to enterprise apps, mines company documents and spreadsheets, and captures the tacit knowledge of an organization—making everything instantly accessible through a single platform.
Capacity is a new kind of helpdesk, powered by artificial intelligence, that automates support for your customers and employees. The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate processes and decisions.
Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator.